5

When we unexpectedly got stranded in the desert and were towed to Paul and Sons we were pleased with the positive service, willingness to fit us in, air conditioned waiting area, clean bathrooms, and cool water. The location also made it easy to find somewhere eat while we waited. The mechanics were professional and thorough. Out of the 6 places we called for emergency repair, we are so happy that Paul and Sons were the ones available!

Thank you for taking the time to leave a review. We are glad to have been able to help you and your family. Luckily the broken bolts did not cause further damage to your F250 and we were able to get you up and running in no time!

- Paul and Sons Automotive and Towing
3

Bought 4 Firestone Gas Saver Tires. The salesclerk said 70,000 mile tires. Consumer Reports say 60,000 mile tire

Hello James, It appears you may be looking at a different tire on Consumer Reports.The mileage warranty on Firestone Champion Fuel Fighter tires is indeed 70,000 miles. If you have any other questions feel free to contact us at 760-371-9116. If there is anything we can improve on during your next visit to achieve a 5 star satisfactory rating please let us know. Thank you.

- Paul and Sons Automotive and Towing
5

The only place I take my cars. Very good and professional.

We appreciate your kind words Jamie!

- Paul and Sons Automotive and Towing
5

Had an exhaust leak on my 2007 F350 with the 6.0 diesel. These guys fixed me up and got me back on the road in the middle of our vacation! Great people doing a great job!

We appreciate the kind words and thank you for trusting us with your vehicle!

- Paul and Sons Automotive and Towing
5

They always do a good job.

Thank you for the kind review John!

- Paul and Sons Automotive and Towing
5

I highly recommend Paul's Automotive. I sought them out to install a new audio system in my 2004 Ford F150. Brian Farris installed the system. I found Brian to be a great communicator. He listened to my concerns, preferences and ideas and worked closely with me to meet each one of them. He kept in touch me with me during the process and was open to new ideas I had during the process. After the initial installation, which was completed in a timely fashion I decided to add another component. The component was back ordered and when Brian had not heard from me for a couple of weeks he called to follow up. I was extremely impressed! It is not often that a business will take the time to follow up with a customer with a personal phone call. When the new component arrived he gave up a weekend to do the installation, something I did not expect or require. Just as the first installation the second was done very professionally and exactly to my specifications. Brian could not be more accommodating. I highly recommend Paul's Automotive! I will be a return customer!

I am glad we could take care of all of your needs Randy. And we greatly appreciate taking your time to leave us a review! Enjoy that new system and we hope to see you soon!

- Paul and Sons Automotive and Towing
5

Worked hard to get car through the smog test routine. I appreciate the diligent effort and success!

Thank you for the kind words Larry!

- Paul and Sons Automotive and Towing
5

Great service, thanks!

5

Easy to schedule oil change. Same day service.

5

After taking a wrong turn February 18th, my Subaru engine overheated in Pearsonville, CA and it was towed to Paul & Son’s as they were referred by Toyota as very knowledgeable about foreign autos. I had an extended warranty and after talking with them and meeting all three of the generations, coupled with their experience with warranty companies, I left the car for repair. The shop’s condition was impressive as well. Brian (3rd generation) is very knowledgeable regarding warranty companies and if you have a warranty you want this shop dealing with them. We had bit of give and take with the company, and most warranty companies will try to reduce their exposure while Paul & Son’s philosophy is, “they will fix it right, or they won’t do it”, and they live by that rule. After repairs, Paul & Son’s documented that a small amount of hydrocarbons remained in the cooling system but the warranty company felt it was sufficient. This documention proved prophetic, because 77 miles later the head gaskets blew out necessitating an engine rebuild. I had it towed back to Paul & Son’s; as to start over again with another mechanic is very problematic as they will question the first shop’s work, and beginning all over with the warranty company could be very risky. They were so capable my warranty company paid more than the policy’s limits for the repair. I then drove it over 2,200 miles to East TN and it is like a new engine. Do not be penny wise and pound-foolish when it comes to auto repairs. Have it fixed right or not at all. My hat is off to these folks and their expertise.

We greatly appreciate your feedback and are glad to know you made it to your destination safely Frank!

- Paul and Sons Automotive and Towing
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