Ridgecrest Auto Repair

They always do a good job.

I highly recommend Paul's Automotive. I sought them out to install a new audio system in my 2004 Ford F150. Brian Farris installed the system. I found Brian to be a great communicator. He listened to my concerns, preferences and ideas and worked closely with me to meet each one of them. He kept in touch me with me during the process and was open to new ideas I had during the process. After the initial installation, which was completed in a timely fashion I decided to add another component. The component was back ordered and when Brian had not heard from me for a couple of weeks he called to follow up. I was extremely impressed! It is not often that a business will take the time to follow up with a customer with a personal phone call. When the new component arrived he gave up a weekend to do the installation, something I did not expect or require. Just as the first installation the second was done very professionally and exactly to my specifications. Brian could not be more accommodating. I highly recommend Paul's Automotive! I will be a return customer!

Worked hard to get car through the smog test routine. I appreciate the diligent effort and success!

Great service, thanks!

Easy to schedule oil change. Same day service.

After taking a wrong turn February 18th, my Subaru engine overheated in Pearsonville, CA and it was towed to Paul & Son’s as they were referred by Toyota as very knowledgeable about foreign autos. I had an extended warranty and after talking with them and meeting all three of the generations, coupled with their experience with warranty companies, I left the car for repair. The shop’s condition was impressive as well. Brian (3rd generation) is very knowledgeable regarding warranty companies and if you have a warranty you want this shop dealing with them. We had bit of give and take with the company, and most warranty companies will try to reduce their exposure while Paul & Son’s philosophy is, “they will fix it right, or they won’t do it”, and they live by that rule. After repairs, Paul & Son’s documented that a small amount of hydrocarbons remained in the cooling system but the warranty company felt it was sufficient. This documention proved prophetic, because 77 miles later the head gaskets blew out necessitating an engine rebuild. I had it towed back to Paul & Son’s; as to start over again with another mechanic is very problematic as they will question the first shop’s work, and beginning all over with the warranty company could be very risky. They were so capable my warranty company paid more than the policy’s limits for the repair. I then drove it over 2,200 miles to East TN and it is like a new engine. Do not be penny wise and pound-foolish when it comes to auto repairs. Have it fixed right or not at all. My hat is off to these folks and their expertise.

A very professional organization. With friendly courteous staff. They analyzed my problem and fixed it in a timely manor. What more is there to say.

I just want to thank you guys for the excellent service and your welcoming personal attitude,I will continue to be a customer for the foreseeable future..Thanks again..see ya soon for an oil change and a transmission flush and filter..

Great service, job done quickly, really appreciate getting a ride to and from home and waiting for me after shop closing. That makes it very convenient for those of us who work late and are not able to reach the shop during normal working hours.

Fuel pump went out on my truck while staying near Ridgecrest. They replaced the fuel pump at a reasonable price and sooner than they estimated. I was able to return home a day sooner than expected. Their staff was very friendly. Thank you Paul and Son’s, Duane Whittemore