5

After taking a wrong turn February 18th, my Subaru engine overheated in Pearsonville, CA and it was towed to Paul & Son’s as they were referred by Toyota as very knowledgeable about foreign autos. I had an extended warranty and after talking with them and meeting all three of the generations, coupled with their experience with warranty companies, I left the car for repair. The shop’s condition was impressive as well. Brian (3rd generation) is very knowledgeable regarding warranty companies and if you have a warranty you want this shop dealing with them. We had bit of give and take with the company, and most warranty companies will try to reduce their exposure while Paul & Son’s philosophy is, “they will fix it right, or they won’t do it”, and they live by that rule. After repairs, Paul & Son’s documented that a small amount of hydrocarbons remained in the cooling system but the warranty company felt it was sufficient. This documention proved prophetic, because 77 miles later the head gaskets blew out necessitating an engine rebuild. I had it towed back to Paul & Son’s; as to start over again with another mechanic is very problematic as they will question the first shop’s work, and beginning all over with the warranty company could be very risky. They were so capable my warranty company paid more than the policy’s limits for the repair. I then drove it over 2,200 miles to East TN and it is like a new engine. Do not be penny wise and pound-foolish when it comes to auto repairs. Have it fixed right or not at all. My hat is off to these folks and their expertise.

We greatly appreciate your feedback and are glad to know you made it to your destination safely Frank!

- Paul and Sons Automotive and Towing
4

A very professional organization. With friendly courteous staff. They analyzed my problem and fixed it in a timely manor. What more is there to say.

We appreciate the kind words, Ken, and are glad to know you are satisfied!

- Paul and Sons Automotive and Towing
5

I just want to thank you guys for the excellent service and your welcoming personal attitude,I will continue to be a customer for the foreseeable future..Thanks again..see ya soon for an oil change and a transmission flush and filter..

Thank you for the kind words Hank. We appreciate the feedback and are very happy to welcome you into our automotive family!

- Paul and Sons Automotive and Towing
5

Great service, job done quickly, really appreciate getting a ride to and from home and waiting for me after shop closing. That makes it very convenient for those of us who work late and are not able to reach the shop during normal working hours.

We appreciate the kind words Don, thank you for giving us the opportunity to take care of your vehicle.

- Paul and Sons Automotive and Towing
5

Fuel pump went out on my truck while staying near Ridgecrest. They replaced the fuel pump at a reasonable price and sooner than they estimated. I was able to return home a day sooner than expected. Their staff was very friendly. Thank you Paul and Son’s, Duane Whittemore

We are happy to hear you are pleased with your experience Duane. Thank you for taking your time to leave a review.

- Paul and Sons Automotive and Towing
5

Thank you for taking care of the maintenance on our new car! It was very easy and convenient to use your online scheduling and the service was prompt. Thanks! Tim

5

Great service. Fast & friendly.

5

Honest mechanic, fair prices, and they stand by their work

5

Best service, reasonable rates, friendly, I would highly recommend!

5

Very professional. Always treated well. No complaints.

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