The original transmission in my Jeep was showing its age, so the first repair was to install a rebuilt one. Unfortunately, that transmission had problems of its own. Brian at Paul and Sons wasn’t daunted by the setback. He kept digging until he found a solution, and the transmission is now working as it should. Paul and Sons followed through when another shop might have made excuses and left me with a faulty repair. I’ve dealt with shoddy work and disappointing service in many areas, so I especially appreciate it when someone takes responsibility and gets the job done right. Paul and Sons consistently does that. I’ve had the same kind of good experience with a Sears appliance repairman, and I’m grateful for people who take pride in their work.