My family and I went to Ridgecrest the day before Thanksgiving for a funeral, and on the way home to San Diego, my car's break system went out- whole thing, locked up and smoking! We were on the side of the desert highway, having little luck with my car insurance towing, and felt a bit stressed out!My mom found Paul & Sons online, and gave them a call. A wonderful young man, (Frank, I think) arrived in about 20 minutes with a huge tow truck and hauled us back into town for diagnostic. He was super easy-going and kind, putting us immediately at ease.The service back at the shop was the same. Jason, one of the sons, kept us abreast of the work at every step of the way making sure I knew my options. The towing price was very fair, as well as the diagnostic work. Though they offer fair labor prices I cannot afford the cost of repairs in one fell swoop, and have to tow my car back home to San Diego to determine next steps.While we were still there and coming to terms with the gravity of things, they helped me locate a rental car facility as well as offered to drive us over since we were literally stranded! We went with Avis, who was great to us as well. When I got off the phone after making rental arrangements I found my mother had been visiting with a friendly older gentleman who turned out to be the owner. He offered to drive me over to Avis himself while my family waited back at the shop. He was so very nice and we felt the entire situation was landing us in safe hands after all...If I lived in the area I would surely bring my car here for upkeep! It is not very often you find an honest, courteous, and kind family-owned business that runs on the integrity built into their business model! We could not have asked for a better business to rescue us on the side of a desert highway at 3:00 in the afternoon the day before Thanksgiving!!WE ARE VERY GRATEFUL FOR YOU, Paul & Sons, God bless!